SHIPPING AND DELIVERY

We offer free UK shipping on orders over £25 and free International shipping on orders over £50. Orders are processed within 1-2 business days, excluding weekends and public holidays. During peak periods, processing may extend by 1-2 business days. All international customers are responsible for customs duties, taxes, or fees imposed by their country of residence. We recommend checking with your local customs office for more information. 

Shipping and Delivery Rates are as below;

For the United Kingdom:
Evri Standard Delivery for £0.00–£24.99 order: £2.45 Fee
(Tracking and delivery confirmation Delivery time: 2-3 days)

Evri Next Day Delivery for £0.00–£24.99 order: £3.05 Fee
(Tracking and delivery confirmation Delivery time: 1-2 days)

Evri Standard Delivery for £25.00 and up order: Free
(Tracking and delivery confirmation Delivery time: 2-3 days)

For Europe 
(Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) 

Royal Mail International Tracked - Delivery aim is 3-5 working days
Royal Mail International Tracked 0g–191g : £8.00 GBP
Royal Mail International Tracked 191.01g–360g: £9.20 GBP
Royal Mail International Tracked 360.01g and up : Free

Royal Mail International Untracked (Standard) - Delivery aim is 6-7 working days
Royal Mail International Untracked (Standard) 0g–191g £5.55 GBP
Royal Mail International Untracked (Standard) 191.01g–360g : £7.35 GBP
Royal Mail International Untracked (Standard) 360.1g and up : Free

For Poland

Royal Mail International Tracked - Delivery aim is 3-5 working days
Royal Mail International Tracked 0g–191g : £8.50 GBP
Royal Mail International Tracked 191.01g–360g: £9.70 GBP 
Royal Mail International Tracked 360.01g and up : Free

Royal Mail International Untracked (Standard) - Delivery aim is 6-7 working days
Royal Mail International Untracked (Standard) 0g–191g £6.05 GBP
Royal Mail International Untracked (Standard) 191.01g–360g : £7.85 GBP 
Royal Mail International Untracked (Standard) 360.1g and up : Free

For the Rest of the World;
Express Delivery for £0.00–£49.99 order: £15.00 Fee - Delivery aim is 5-7 working days.
Express Delivery for £50.00 and up order: Free

Processing Time:
Orders are processed within 1-2 business days.

Tracking Information:
For tracked services, you will receive a tracking number via email once your order is dispatched. Use this to monitor your package's delivery status in real-time. For any questions, please contact us at info@yuppasock.com.

Return
To initiate a return, contact info@yuppasocks.com to receive a return authorisation number. Ship your product to Yuppa Socks, 21 Providence Square, London, SE1 2EA, United Kingdom, including the return authorisation form in the package.

You can return any unused, undamaged items within 30 days of receipt for a full refund. To initiate a return, contact us at info@yuppasocks.com with your order number. Refunds will be processed within seven days of receiving the returned items.

Please note that items marked as final sale or personalised products cannot be returned. Shipping costs are non-refundable unless the return is due to an error we made.

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

We do not deliver to PO Box addresses.

TAXES AND DUTIES

The prices of products are expressed in Pounds inclusive of taxes but excluding customs duties. You will be responsible for any applicable customs duties, and we cannot estimate any possible duty that might occur.

SUSTAINABILITY

We worked closely with our packaging providers to minimise the environmental footprint of our packaging. Our shipping boxes are made using recycled materials. They are 100% recyclable and perfect for reusing. We use clear eco film, biodegradable and compostable, to wrap the boxes before shipping to minimise the damage en route. Help us minimising the damage to our environment and please make sure that you recycle your box and clear film if you don't want to reuse them.